Privacy Policy
Who we are
Our website address is: https://extremenetworks.com.au.
What personal data we collect and why we collect it
Contact forms
We have forms on our website that allow you, as an Extreme Networks customer or a party interested in our services, to contact us.
Information sent via these forms is securely emailed to Extreme Networks, and is then promptly removed from the website. The website does not retain any of this data.
Cookies
Extreme Networks only uses third party cookies for the purposes of analytics and push notifications. These cookies are set for the following services
- Google Analytics
- OneSignal push notifications.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Extreme Networks uses Google Analytics to collect statistics on website visitors, in order to check the effectiveness of our site and our marketing. We do not collect any personally identifiable information using Google Analytics. We also use Facebook targeting to test the effectiveness of our Marketing Campaigns. Additionally, we use push notification from OneSignal to let you know of new updates to your desktop (which you can turn off).
Who we share your data with
No personally identifiable data is collected by the website, outside what is submitted securely via our contact forms. This information is securely sent to our internal systems and is stored internally at Extreme Networks and is not shared with any other third party.
What rights you have over your data
Data submitted to this website is only temporarily kept until it can be send to and imported into our internal customer management systems. No personally identifiable data is kept on the website. If you wish to be removed from our internal systems, please contact us at info@extremenetworks.com.au or call. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Your contact information
if you have any questions about your data privacy, please contact us at info@extremenetworks.com.au or call on +61 3 9785 7162
Additional information
How we protect your data
No personally identifiable data is kept on the Extreme Networks website. If you elect to provide your data to us, it will be securely stored on our internal customer management systems, that are protected by multiple firewalls on hardware in our secured server infrastructure.
What data breach procedures we have in place
In the very unlikely event of a data breach of the website, there is no way for an attacker to gain access to our internal systems, as the website is physically separated.
Extreme Networks will used the guidelines listed at the Office of the Australian Information Commissioner with regards to any data breach that occurs.
What third parties we receive data from
We use the following services on the site to better manage our search engine optimisation, our marketing and the content on our site. Information is gathered from the following sources.
- Google Analytics
- OneSignal